Process
Clear process.
No surprises.
From deposit to launch - here's exactly what happens at each stage, and what we need from you.
Streamlined
We've removed the waste - not the thinking. Every stage has a clear purpose.
Human-led
Real people on your project. You'll always know who's working on your site.
Transparent
At every stage, you'll know what's coming next - and exactly what we need from you.
Nine stages. One clear path to launch.
Everything starts here. Once your deposit is paid and your project is confirmed, we send you our onboarding questionnaire. It covers your business, your audience, your goals, your competitors, and the tone you want your website to strike.
This isn't a generic questionnaire. It's designed to draw out the details we need to shape your messaging, structure your site, and guide design decisions that genuinely fit your business. The more context you give us, the more aligned and effective your site will be.
A confirmed timeline and a clear picture of what happens next.
Common questions.
How long does it take?
LaunchPage builds take around 10 business days. LaunchSite builds take around 15 business days. LaunchStore builds take around 4 weeks. Timelines assume you're responsive with feedback and approvals.
What do we need from you?
A completed onboarding questionnaire. Timely feedback at each review stage. Any existing brand assets, logos, or photography you'd like us to work with. That's it — we handle the rest.
How do revisions work?
Every package includes one round of consolidated revisions. You review the full site, send your feedback in one go, and we implement it. Need more rounds? We can accommodate that - just ask.
What happens after launch?
Every build includes 30 days of post-launch support. After that, our Care plans keep your site updated, supported, and running smoothly. No lock-in, cancel anytime.
Your onboarding
Everything starts with your answers.
Most website studios ask for a vague brief and hope for the best. We built something better.
Our onboarding questionnaire is a structured, strategic intake that captures everything we need to shape your messaging, structure your site, and build it properly from the ground up - your business, your audience, your tone, your goals, and the story you want to tell.
It takes 15–25 minutes. You fill it in once. And from that single submission, we extract your brand voice, structure your pages, shape every headline, subheading, and call to action, and build a site that sounds like you - but sharper.
What you'll be asked
Your business and offer
What you do, who you do it for, and what makes you different.
Your audience
Who your ideal clients are, what they need, and what's stopping them.
Your tone of voice
How you want to sound — mapped to one of six strategic tone profiles.
Your goals
What you want visitors to do and what success looks like.
Your content
Existing materials, photos, logos, and anything you'd like us to work with.
Your voice, mapped.
We don't guess your tone. Our questionnaire includes brand voice mapping — you tell us how you want to sound, we match your copy to one of six strategic tone profiles. The result is a website that reads like you wrote it on your best day.
Your strategy, built in.
Every question is designed to surface what matters — your positioning, your audience's needs, and the action your site should drive. We use these answers to structure your site for conversion, not just aesthetics.
Your time, respected.
One structured questionnaire upfront - so we can minimise the usual back and forth and move straight into build mode. You give us everything in one go - we deliver a site that's ready.
From the founder
The thinking behind how this works.
How LaunchSites works — from the founder
Ready to move forward?
Reserve your build slot now, or talk to us first - no pressure either way.